VoIP CDRs

Created by Etienne Marais, Modified on Fri, 17 May, 2024 at 3:22 PM by Etienne Marais

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View this guide in Tango

1. Laminin will provide you with login details to the Customer Self-Care Portal

2. From the Login screen, type your username and password then click on Login

From the Login screen, type your username and password then click on Login

3. You will be required to change your password the first time you login

Click on Change Password

4. Click on the Billing Information tab

Click on the Billing Information tab

5. Click on Reports

Click on Reports

6. Select the date range for the CDR reports you would like to download

Select the date range for the CDR reports you would like to download

7. This will show you the reports available. Click on the magnifying glass icon to download the report.

This will show you the reports available. Click on the magnifying glass icon to download the report.

8. The CDR report must be unzipped and can then be opened in Excel

The CDR report must be unzipped and can then be opened in Excel

For any questions or additional support, please mail our team at support@lamin.in

When logging a ticket with the Laminin support team, please provide as much information as possible. This can include references to specific leads or recordings as well as descriptions and screenshots of your own troubleshooting.