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Knowledge base
General (3)
Frequently Asked Questions (3)
How can I setup inbound calls?
How do I reset my Laminin password?
What do I need to access Laminin?
Getting Started (1)
Activation and Login
Support (6)
AnyDesk Remote Support
General Troubleshooting
Laminin login screen not loading correctly or Backend Error
View all 6
Laminin Guides (10)
Laminin Guides
Admin (3)
State Flags
User Management - Adding a Branch and Assigning Users to the Branch
User Management - Creating New User Profiles
Campaign Management (2)
Creating a Workflow in Laminin
Workflows - Call Only State
Contacts (7)
Creating a New Contact
Importing Contacts
Merging Contacts
View all 7
Integrations (7)
Creating an Application on iDocs using Laminin Integration
Facebook Lead Automation
IMAP email integration with Laminin
View all 7
Lead Management (3)
Manually Add a Lead to Laminin
Laminin iBureau - Lead enrichment
Importing leads using Quick Import
Leadbox (2)
Lead Application View
Outbound Call
My Mail (6)
Create a new case from an email
Mail Signatures
Mark email as read or unread
View all 6
Search (1)
Search
Telephony (4)
Inbound Phone Calls
Accessing Call Recordings
Searching for Call Recordings
View all 4
WhatsApp for Business (4)
Create a WhatsApp for Business App on Meta
Configure Laminin WhatsApp for Business
WhatsApp Ticket Creation by an Agent
View all 4
Short Term Insurance (1)
Onevap Instance Laminin Guides (4)
1. Submitting Amendments to Onevap
2. Request Amendment on Quote
3. How To Initiate a New Ticket in Contacts from a Contact
View all 4
VitalPBX Guides (2)
Extensions (4)
Renaming an Extension
Configuring and Extension on a Yealink Desk Phone
Configure an Extension on PortSIP
View all 4
Tools (1)
How to Blacklist a Number